Refunds

You can have a full refund within thirty days, and you don't have to say why.

Last updated 3 October 2026.

A full refund within thirty days

You can have all of your money back within thirty days of buying. You do not have to say why.

Where to ask for it

You can ask from any of these three places:

• the purchase email;
• your download page;
• the licence panel in Grahak's dashboard.

Any one of them is enough. If you can't reach any of them, write to hello@polyglyphanalytica.com with the Paddle reference from your receipt (it starts with txn_). We'll do it by hand.

What happens next

Paddle, who took the payment, returns the money. A refund ends the licence.

Renewals

A renewal buys another twelve months of updates and is refundable within thirty days of the renewal. Write to hello@polyglyphanalytica.com with the Paddle receipt.

After thirty days

There is no refund after the thirtieth day. Your copy keeps working for as long as you like, at the version it is entitled to. If something is wrong with it, write and tell us what. A real person reads it.

Who you are dealing with

Grahak is made and sold by Polyglyph Analytica Ltd.
Polyglyph Analytica Ltd. Registered in England and Wales, company number 17495579.
polyglyphanalytica.com
hello@polyglyphanalytica.com

Payments are taken by Paddle, our merchant of record. The charge on your statement is from Paddle, and Paddle's own terms apply to the payment itself.